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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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T B

December 31, 2025

1  out of  5
rating by T B
"UPDATE: After I posted this review THEY CANCELLED MY ACTIVE INSURANCE WITH NO AUTHORIZATION FROM ME. Now I have no active car insurance. I called them and they "put in the wrong date for the cancellation" and corrected it at least. Well, it took 2 weeks and a letter from the DMV but eventually they reversed the cancellation. 0 Stars, do NOT use this state farm rep. I got minimum required car insurance for ~$35/mo. Over the next 2 years with no traffic stop whatsoever, they gradually jacked my rates to now $66/mo. Over the 2 years I email several times saying I had no accident, this is too much, you double my rates. They say this is all you get, no better deal, even if you threaten to leave. So finally I had it, I call Progressive and get a quote for $27/mo for the same thing. I email this quote to Jabin's office with a note not to renew my policy as I have found a better deal. THEN, he does not call me, he deigns to have some State Farm rep in a call center far away call me, so that she can schedule for me to take time out of my day to go see him. No reason or explanation given... So I say no thank you, I have no reason to meet with him, now that I have done the leg work and found a better deal and leave, NOW you deign to have ME come to YOU to maybe offer me a better deal in hopes of keeping me? This is the most elitist abysmal service I have ever experienced, you are just a pay pig to them and they don't care even about preserving their own revenue by offering reasonable competitive deals and services. I will never use State Farm again due to the horrible experience with THIS SPECIFIC REP. I hope you learn to give your customers better experiences if you don't want reviews like this. Go on and READ the other reviews, other people say the same thing as me, they continuously jack up your rates well above the competition once they thing they have you on auto pay not paying attention. They have been doing this for a decade. There is a review from 8 yrs ago of them doing the same thing. STAY AWAY! Don't make my mistake."
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Priscilla Roland

December 16, 2025

1  out of  5
rating by Priscilla Roland
"I I'm sitting in the DMV trying to transfer a title and no one seems to be able to help me with my new insurance policy. I need ino for the transfer and was told to wait for the cards in the mail. Unacceptable"
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Sam Walkins

November 6, 2025

5  out of  5
rating by Sam Walkins
"@Lisa was awesome and was very resourceful!"
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Donna Odee

October 29, 2025

5  out of  5
rating by Donna Odee
"Niles was very accommodating and it was a pleasure speaking with him. Excellent customer service representative."
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Yvonne Diaz

October 21, 2025

5  out of  5
rating by Yvonne Diaz
"My agent, Nilton Vargas, is very professional and courteous. He was instrumental in helping me save money on my policies, paying close attention to my needs. I definitely recommend switching to State Farm. The savings was much more than I expected."
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Angelic Jo

October 13, 2025

1  out of  5
rating by Angelic Jo
"they gave us a low quote when we were enrolling multiple vehicles and a month later they wanted to raise the monthly rate in our most expensive vehicle by 200+ dollars. sloppy"
We responded:
"Angelic Jo. I am truly sorry to hear that you feel this way. Our goal is to always provide clear and accurate pricing and coverage. I hope that you will give us a chance to help take care of your unique situation. I would personally like to discuss this matter with you. I thank you for your feedback and hope to speak with you soon. Thank you. Jabin"
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Jonathan Ward

July 17, 2025

5  out of  5
rating by Jonathan Ward
"My agent, Sarah is great. She had helped through various insurance issues with friendly professionalism. She also provides timely reminders. I would recommend this agency to anyone."
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Analilia Gutierrez

July 14, 2025

5  out of  5
rating by Analilia Gutierrez
"So far my experience has been great. They helped me save over $300 on my car insurance with the same coverage I had before. I will definitely will recommend them to all my friends."
We responded:
"Thank you, Analilia. We are so glad we were able to save you money!"
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Bryantis

July 7, 2025

5  out of  5
rating by Bryantis
"I highly recommend Nilton at State Farm Insurance. He’s knowledgeable, professional, and truly cares about helping people find the right coverage for their needs. Whether it’s auto, home, or life insurance, Nilton takes the time to explain everything clearly and make the process simple. He’s responsive, trustworthy, and goes the extra mile for his clients. If you’re looking for great service and peace of mind, Nilton is the one to c"
We responded:
"Thank you for sharing your experience! Nilton is great!"
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Brian Casey

June 17, 2025

5  out of  5
rating by Brian Casey
"Thank you for reaching out to me and saving me money!"
We responded:
"Thanks for the five star review, Brian!"
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Atalie Burton

June 10, 2025

5  out of  5
rating by Atalie Burton
"Very friendly, very helpful, made it a very easy process!!"
We responded:
"Thank you!"
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Matthew O'Callahan

June 9, 2025

5  out of  5
rating by Matthew O'Callahan
"Jabin handles the process of dealing with insurance quotes and all necessary aspects for transitioning home and auto insurance like a pro!"
We responded:
"Matthew I thank you for your comments about how we were able to assist you in transitioning your insurance. We strive to make the process easy. Thank you! Jabin"
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Jessica Trach

June 6, 2025

5  out of  5
rating by Jessica Trach
"At first, I was dreading calling to add insurance to a new vehicle but Nilton Vargas made the entire experience surprisingly enjoyable! The entire process took an hour but it didn’t feel like it. Nilton was extremely professional, personable and conversational and even provided a quote for another vehicle that saved me $84 / month! Thank you!"
We responded:
"Jessica, thank you for taking the time to leave such a detailed review. I’m happy to hear that we were able to make the process of managing insurance “enjoyable!” Thanks again."
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Schmidt Life Productions

May 9, 2025

5  out of  5
rating by Schmidt Life Productions
"Nilton is top notch and everyone over here have put us customers 1st. The bundled our other insurance to help give us great discounts. Me and my wife couldn't be more happy with joining Jake from State Farm."
We responded:
"Thank you so much for the 5 star review!"
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Matthew Schmidt

May 6, 2025

5  out of  5
rating by Matthew Schmidt
"Awesome company. They saved me so much money on auto and home owners insurance..They make it all so easy. Definitely recommend.."
We responded:
"Thank you Matthew. We’re always happy when we can save money. Our goal is to give you the auto insurance you need and hopefully save you money as well."
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Allen McNamara

April 26, 2025

5  out of  5
rating by Allen McNamara
"So,.I have.literally searched for years for life insurance, (6+)... and have always had an issue or a ridiculous rate... when I called state farm, it was for commercial auto,;I was informed they also do life insurance (truthfully, I never thought of them)... so I said what the heck... low and behold they approved me. I have a million dollar policy to protect my family if something were to happen to me... I am grateful to.State Farm!!"
We responded:
" A lot of people don't realize we do life insurance. We are so glad we could help out Allen!"
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Michael Kurek

April 22, 2025

5  out of  5
rating by Michael Kurek
"Great insurance, the agent I spoke to today to transfer my coverage to another was very knowledgeable and personable. I like State Farm."
We responded:
"We like our clients as well Michael. We are so happy that you had a great experience with our agency. Thank you for the review!"
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Marie Dominique

April 14, 2025

5  out of  5
rating by Marie Dominique
"Nilton did a great job trying to find me insurance . He explained the policy well and guided me. Very attentive . Thank you jabin Niles state farm"
We responded:
"Thank you Marie! We are so happy to hear that you had a great experience with our agency."
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Kevin

April 13, 2025

5  out of  5
rating by Kevin
"Nilton was great to work with. A perfect insurance salesman. Very thorough and answered all of my questions in detail. I've referred many people to him and will continue to do so. Thanks Nilton for saving me $$ and getting me better coverage!"
We responded:
"Kevin, we really appreciate your thorough review. We all appreciate the five stars. We are even happier that we saved you money as well!"
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Richard Massey

April 10, 2025

5  out of  5
rating by Richard Massey
"Nilton was great at assisting me with the policy"
We responded:
"Thank you for the review Richard. It is always great to hear how well the team does."
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Orosman Martinez Matos

April 3, 2025

5  out of  5
rating by Orosman Martinez Matos
"Karen and Nilton were amazing. A1 service . Attentive to detalles. God bless"
We responded:
"I am so happy to hear that you had a great experience with our team. Thank you for the 5 star review."
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Ivette

March 28, 2025

5  out of  5
rating by Ivette
"Nilton was great at explaining our policy . I'm so thankful to come across him and his knowledge :)"
We responded:
"Thank you Ivette for the great review and trusting us to help with your insurance needs. It is always our goal to give five star service."
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Rick Coons

March 25, 2025

1  out of  5
rating by Rick Coons
"I would not recommend this insurance company to anyone after 14 yrs of using statefarm we had an accident claim and they canceled all of out policies without notification. almost resulting in driver license getting suspended. they will never take any responsibility. or show any loyalty to there customers. ps don't put your children on your policies."
We responded:
"Hey Rick. This is Jabin. I am sorry to hear that corporate underwriting decided to cancel your policies. I understand that you are frustrated after trusting State Farm for so long. I am sorry that I am unable to help in the decision. "
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Robert Menendez

March 25, 2025

5  out of  5
rating by Robert Menendez
"Nilton was great to work with. I wish all insurance agents were as good as Nilton. Things would go a lot smoother during the process. Thanks again Nilton."
We responded:
"Thank you, Robert!"
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Jennifer Zayas

March 18, 2025

5  out of  5
rating by Jennifer Zayas
"Nilton did a great job helping me switch agents, after not getting help from my agent"
We responded:
"Thank you Jennifer! Nilton is a great asset to our team!"