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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marie Dominique

April 14, 2025

5  out of  5
rating by Marie Dominique
"Nilton did a great job trying to find me insurance . He explained the policy well and guided me. Very attentive . Thank you jabin Niles state farm"
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Kevin

April 13, 2025

5  out of  5
rating by Kevin
"Nilton was great to work with. A perfect insurance salesman. Very thorough and answered all of my questions in detail. I've referred many people to him and will continue to do so. Thanks Nilton for saving me $$ and getting me better coverage!"
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Richard Massey

April 10, 2025

5  out of  5
rating by Richard Massey
"Nilton was great at assisting me with the policy"
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Orosman Martinez Matos

April 3, 2025

5  out of  5
rating by Orosman Martinez Matos
"Karen and Nilton were amazing. A1 service . Attentive to detalles. God bless"
We responded:
"I am so happy to hear that you had a great experience with our team. Thank you for the 5 star review."
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Ivette

March 28, 2025

5  out of  5
rating by Ivette
"Nilton was great at explaining our policy . I'm so thankful to come across him and his knowledge :)"
We responded:
"Thank you Ivette for the great review and trusting us to help with your insurance needs. It is always our goal to give five star service."
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Rick Coons

March 25, 2025

1  out of  5
rating by Rick Coons
"I would not recommend this insurance company to anyone after 14 yrs of using statefarm we had an accident claim and they canceled all of out policies without notification. almost resulting in driver license getting suspended. they will never take any responsibility. or show any loyalty to there customers. ps don't put your children on your policies."
We responded:
"Hey Rick. This is Jabin. I am sorry to hear that corporate underwriting decided to cancel your policies. I understand that you are frustrated after trusting State Farm for so long. I am sorry that I am unable to help in the decision. "
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Robert Menendez

March 25, 2025

5  out of  5
rating by Robert Menendez
"Nilton was great to work with. I wish all insurance agents were as good as Nilton. Things would go a lot smoother during the process. Thanks again Nilton."
We responded:
"Thank you, Robert!"
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Jennifer Zayas

March 18, 2025

5  out of  5
rating by Jennifer Zayas
"Nilton did a great job helping me switch agents, after not getting help from my agent"
We responded:
"Thank you Jennifer! Nilton is a great asset to our team!"
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Home Necessities

March 17, 2025

5  out of  5
rating by Home Necessities
"Karen always here to help with all your needs. Every time I called she answered all my questions. Very knowledgeable and understands what needs to get done. Great person to work with."
We responded:
"Thank you so much! Welcome to the office!"
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Donna Filipov

March 17, 2025

5  out of  5
rating by Donna Filipov
"Great team that will help you anytime. Olga is very friendly worker that will meet your needs. Always here for help and will explain your policy questions. Very pleased with Jabin Niles agency."
We responded:
"Hey Donna. Thank you for the great review!"
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Ixantus Previl

March 11, 2025

5  out of  5
rating by Ixantus Previl
"Nilton was great he helped me out"
We responded:
"Thank you for the 5 star review. Nilton is a vital part of the team in our office!"
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Santy Rodriguez

March 11, 2025

5  out of  5
rating by Santy Rodriguez
"Nilton was amazing . He helped me out with getting a policy and was professional thank you Jabin Nile’s State Farm"
We responded:
"Thank you Santy for the kind words and the great review! I’m so glad you had a great experience with Nilton."
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Matthew Schmidt

February 18, 2025

5  out of  5
rating by Matthew Schmidt
"Awesome company. They saved me so much money on auto."
We responded:
"Thank you Matthew. We’re always happy when we can save money. Our goal is to give you the auto insurance you need and hopefully save you money as well."
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Matt B

January 30, 2025

1  out of  5
rating by Matt B
"Absolutely incompetent! We have 2 vehicles covered with them and brought our 17 year old son on for his own policy. They said he would recieve a discount for good grades. We sent the grades to them and they said they didnt recieve them so we drove them to the office. Next thing we know his insurance rates doubled. Trying to get a response about it took multiple tries. When they finally did acknowledge they recieved them they made the corrections but the payments were still about $50 more a month than they were to begin with. We attempted to get answers but they jist blamed it on "the system"! Further more we attempted to get his payments on auto pay but apparently that was too tall an order for them. We end up getting a cancelation notice if payment isnt recieved by __ date. We called and set up the auto pay and thought "all is well". Well turns out they never debited our account and cancelled his insurance without any further correspondence. These people suck! Go find someone else who actually values your business. Im cancelling our other policies and going somewhere else!"
We responded:
"Hey Matt, I’m sorry to hear about your experience with our office and State Farm. We make every effort to assist with changes and payments made to your State Farm policies. Sometimes we have to wait longer than we’d like for State Farm to make a change that our office has submitted. This can cause issues with billing which may in turn trigger State Farm to send out a cancellation. I apologize for any difficulty. I hope that you will give us another chance to help in the future. Thank you. Jabin"
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Barb Barras

October 14, 2024

5  out of  5
rating by Barb Barras
"Very nice, professional agent. It was a pleasure getting a quote from Nilton."
We responded:
"Thank you for the kind words, Barb. I think Nilton and the rest of our team make all the difference. "
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Scott Carpenter

July 18, 2024

5  out of  5
rating by Scott Carpenter
"Nilton did an outstanding job in guiding us with our insurance needs. Thank you State Farm for hiring and training great individuals."
We responded:
"Thank you for the 5 Star review Scott! Nilton is a great asset. We look forward to helping you with all of your insurance and financial service needs."
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Nina Orekhova

September 19, 2023

5  out of  5
rating by Nina Orekhova
"I was with Dean Mcconville state farm car insurance in North Port FL, for some years, but there customer service got to the very bottom, nobody returned my phone calls for a year. And I made up my mind to, no matter what, I will consented on customer service before I will make a decision about our car insurance. I did called Jabin Niles state farm in Port Charlotte FL, and then I choose to stop by and look . I could not believe how good the customer service there, THANK YOU!!!! Stay that way for many years!!!!!"
We responded:
"Nina. I thank you for your feedback and the 5 star review. Please feel free to come in for a policy review. Thanks, Jabin "
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nevaeh heaven

September 19, 2023

3  out of  5
rating by nevaeh heaven
"They have my policy all screwed up. Been with them for years and ever since Jason left, I can't get reliable service. Currently my policy is late because the agents their added my car wrong and it's been over 2 or 3 weeks and still not corrected. When I ask to speak to Jabin Niles they refuse to put him on and say they can handle the issue"
We responded:
"Nevaeh, thank you so much for the review. We always appreciate hearing from our customers!"
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Bob Burns

June 21, 2023

5  out of  5
rating by Bob Burns
"The best State Farm agency I know."
We responded:
"Wow! Thank you Bob. That means a lot to us. We strive to deliver the best possible experience. Thanks again for trusting Jabin Niles State Farm Insurance for your needs."
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Kathie Henson

June 19, 2023

5  out of  5
rating by Kathie Henson
"Professional, experienced, and treat you with courtesy and are there to help You with any questions."
We responded:
"We love 5 star reviews Kathie! Thank you so much!"
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Peter Keyser

May 8, 2023

5  out of  5
rating by Peter Keyser
"Very nice"
We responded:
"Peter, thank you for the feedback!"
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Joyce Hojnacki

April 27, 2023

5  out of  5
rating by Joyce Hojnacki
"Karen was wonderful"
We responded:
"Thank you Joyce"
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Donald Dybel

January 31, 2023

5  out of  5
rating by Donald Dybel
"Price was too high."
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Sarah Lynn

January 11, 2023

5  out of  5
rating by Sarah Lynn
"Been with this office for several years. I call them for questions and much more and they answer my calls with patience and professionalism every single time. They always go out of their way to find solutions and get answers. I’m impressed with their ethics and level of service. This specific office deserves a TROPHY"
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Ursa Wedell

January 10, 2023

5  out of  5
rating by Ursa Wedell
"Been with this office for years. No complaints!"